Game Console Repairs

PS5 Repairs
PS5 Controller Repairs
Xbox Series X/S Repairs
Nintendo Switch Repairs

More about Game Console Repairs

Video & Audio Conversions

Transfer VHS tape to DVD or USB
Transfer other tapes to DVD or USB
Transfer Videos and Photos from Phone or Tablet
Other Video & Audio Conversions

Game Freaks Thomastown

Specialists in PS5 Repairs, XBOX Series X/S Repairs and Nintendo Switch Repairs

Dear Customers,

Please note that as of 1 July 2026, we no longer offer repairs for PlayStation 4 and Xbox One consoles.

We apologise for any inconvenience.

Game Console Repairs

Professional PlayStation 5, Xbox Series X/S and Nintendo Switch repairs with fast turnaround and 6-month warranty

iPhone Repairs

From 1 January 2024, we no longer provide iPhone & ipad Repairs.

Media Conversions

We can convert VHS or any other type of video or audio tape to DVD or CD, as well as transfer videos from your phone or tablet to DVD or memory stick.

MacBook Repairs

From 1 July 2025, we no longer provide MacBook Repairs.

How do we do it?

First, you will get a free quote and honest advice. Next, our skilled professionals will repair your device as quickly as possible, using top-quality parts and materials. And all that at a very competitive and affordable price.

We can complete most Game Console Repairs within 24 hours or less.

All our repairs come with a “No Fix – No Fee” policy.

Our store is located in Thomastown, Victoria. We service Melbourne northern suburbs like Epping, Lalor, Thomastown, Mill Park, Reservoir, Preston etc. However, our customers come from all over Melbourne and Victoria.

For customers who have to travel a bit further to get to Thomastown, we can organise an express, 1-2 hour turnaround repair by appointment. Contact us for more details.

What Our Customers Say About Us?

Game Freaks Melbourne

5.0

Based on 1,187 reviews

review us on

Leighton Lindsay

12 hours ago

Very friendly and great service

Scotty Orchard

14 hours ago

Exceptional service and console works absolutely perfectly. Highly recommended.

Luka Shannon

14 hours ago

Service was great

Sachithra Sudasinghe

1 day ago

Excellent service from Game Freaks in Thomastown. I had a fantastic experience with Game Freaks when getting my Nintendo Switch repaired. They did an amazing job, and the whole process was smooth and hassle free. They are such a lovely family business, friendly, honest, and genuinely helpful. What I appreciated most was their transparency. They told me the price upfront, with no hidden fees or unexpected charges. The repair was incredibly quick too my Nintendo Switch was fixed by the very next day. It’s great to find a local family business that offers such excellent service, fair pricing, and a fast turnaround. Highly recommend Game Freaks Thomastown to anyone needing console repairs. Please support this wonderful local family business. Thank you for the fantastic service.

Josh Field

4 days ago

Paul Mac Donald

5 days ago

Doggy. Replaced the fan connector and said did a deep full clean. I had to get it repaired again after 7 months. Was overheating. The new guy found that the fan connector was a Doggy repair and the console was never cleaned. Because he found that the power supply was full of dust. DO NOT TAKE YOUR CONSOLES HERE...

Alex Mcnally

5 days ago

Really impressed with the service provided by the team .Fairly priced and great to deal with .Would highly recommend then to anyone

El-Hassan Family

6 days ago

Family run business. 10/10 service. Would highly recommend

Arthur Walwin

1 week ago

Lovely family store. Fixed my controllers in an hour and they’re solid. Great work 🔥

Danielle Neet

2 weeks ago

The repair was done within 24 hours fantastic customer service, Great price.would highly recommend

Albert A

2 weeks ago

So quick and easy and fixed everything that I needed at a affordable price and very friendly definitely recommend

Matt Sharawara

2 weeks ago

Excellent service - super fast turnaround, communicative about the work being done and very fairly priced. Thank you!

Hojo Hojo

2 weeks ago

Just got back my sons Nintendo 2. Guy did a great job at a very reasonable price. Very knowledgeable too. Thankyou so much. Will be back.

Jimmy Hutton

2 weeks ago

I arrived at the shop with a broken HDMI port on my Xbox Series X, and a man took a look at it under a microscope to double check they were broken. He said you will get an update tomorrow, and if we find anything else wrong with the console we will discuss it with you before doing any more maintenance so the price isn’t raised. This was about 4:30 yesterday. This morning at about 10am we got a text message letting us know the console was ready to pickup. We went in there to pick it up, and the staff were so kind. They make you want to break your HDMI port again to go in there and speak with them! The work was top notch and my Xbox is working perfectly!

Andrew Gooding

2 weeks ago

Fixed my Xbox series X for less than Microsoft and had it done in the time for me to get lunch. Would definitely be coming back if I have more issues.

Arthur Vlahopoulos

2 weeks ago

PS5 Booked, repaired and collected in less then 2hrs. Easy and prompt service. Highly recommended.

Nathan Longshaw

3 weeks ago

5 star service, friendly staff and quick. Fixed hdmi port on ps5 within the hour with booking. Fantastic experience definitely recommend. Thanks again

Cumar Sheik

3 weeks ago

Great place would recommend

Flynn Barbary

3 weeks ago

Very lovely people. Was expecting an overnight service but apparently could replace my PS5 HDMI port in under 2 hours.

Dennis Crnogorac

3 weeks ago

Professional reliable quick turn around Highly recommended

phillippa wootton

3 weeks ago

Fixed my Nintendo switch which was heavily broken, was fixed quickly and received updates on the switch. The results were outstanding and charged me a fair amount. Definitely recommend, worth your trust and will fix anything you need

Mark Jacer Concha

3 weeks ago

How much is a ps5 portal drift stick repair?

Ali Saleh

1 month ago

Kristy

2 months ago

I took my PlayStation into The Game Freaks to get it fixed and had such a great experience. Both of the owners were really lovely, friendly and informative. They explained everything clearly, answered all my questions and made me feel really comfortable throughout the whole process. The whole process was super easy and stress free, and they did a great job fixing my PlayStation. I’ll definitely be going back in the future and would highly recommend The Game Freaks to anyone needing their console fixed!

Gianluca Disanto

2 months ago

Amazing service, quick, easy and cheap

Mr Beasty69

2 months ago

Tony Nguyen

2 months ago

Brought our Nintendo Switch Oled with a broken screen in for repair. Very happy with the repair everything is working like new. Highly recommend Game Freaks for any repairs needed. They provide excellent customer service and speedy repairs. Timmy says thanks for the candy 🍬

Alexander Coleman

3 months ago

Brought my ps5 to be serviced Ebgames was minimum 3 weeks to fix the disk drive, games freaks did it cheaper and the next day while I waited, while also have the most incredible customer service. I will be recommending them to everyone I know and taking all my devices to them going forwards!!! I cannot recommend them enough!

Araba Garang

3 months ago

Quick and easy service, Dropped my ps5 off and came back less than an hour later to it almost brand new. Amazing service with the free clean as well as the free customer drinks

Dennis Turk

3 months ago

⭐⭐⭐⭐⭐ Absolutely fantastic service from Game Freaks Melbourne! They repaired my son’s PS5 and got it working perfectly again. The staff were friendly, professional and kept me informed throughout the process. My son was so excited to have his PlayStation back! Great workmanship, fair service and a very smooth experience. I highly recommend them to anyone needing console repairs.

Rhea

3 months ago

Easily the best place to go if you need to get your gaming console fixed. The owners are lovely people! My nintendo switch had charging issues and was initially told by another shop that it would take 2 to 3 weeks to get it back. Here it took time over the week and was ready so fast! Highly recommend 🙂

Humaid shamil

3 months ago

Been looking for a place that does tmr stick replacements at a reasonable cost and in good time and this place was perfect! Made an appointment for the next day and got the swap done for 70 bucks in an hour. The couple running the store are great, offered free drinks while I waited and they did a great job with the controller. The tmr sticks they use are k silvers(not sure what specific model) but they feel nearly identical to the standard ps5 sticks maybe a little smoother(which i like) in my opinion. Definitely coming here again for my other controllers.

Amoolyanand Nuthalapati

3 months ago

Absolutely delightful experience at these guys….and yes even tho it is a technical service. From the first phone call in the morning to arriving at the store and getting the issue fixed in 1 hr. You guys are doing a great job, keep it up. Got a Nintendo switch “ Error code 2101-0001” fixed.

Hien Nguyen

4 months ago

I had shell swapped my switch lite at home and it did not turn on, but the fix was fast and excellent! He had also found a problem with my joystick and called to ask if i wanted it fix aswell before proceeding which i thought was super sweet. Friendly service explained everything wrong in detail and showed me recording of when he fixed what was wrong! Would come again if I get future isssues with my devices 🙂

Bao Di Tran-Ruruku

4 months ago

I had repairs done on three of my PS5 controllers, and the service was excellent. The job was completed promptly, and they recommended installing TMR joysticks - the overall cost was still very affordable including the upgrade. They were friendly and professional, and I highly recommend their services!

5 months ago

First time customer and would definitely return with any issues. Had 2 ps5 controllers with stick drift. Fixed with quick turnaround time since I live a fair distance away, and preferred not to return another day. All you have to do is book a simple appointment on their site. Replaced existing sticks with tmr sticks and the controllers now work better than new. Thank you Vilma and Johnny.

Ilias Pappas

8 months ago

I came here to get my 2 PS5 controller's fixed, as they both suffered from stick drift. Because I had travelled quite a bit of distance to the shop and it was an hour before closing time, the owner went above and beyond and repaired them both, even though they had a backlog of other items to fix, which I'm forever grateful. The controller's feel better than brand new. Totally recommend. Very professional & courteous. Will definitely go back.

Mattymurderdoll

8 months ago

Love this place I'll bring my consoles here from now on. Brought in my PS5 early morning and 2 hours later I got a text saying it was ready. That was almost two weeks ago and my PS5 has been running perfectly ever since. A great job. Friendly service too.

Melissa wilson

8 months ago

Absolutely lovely people with fantastic service. So helpful to repair my son’s PS5 even replaced a broken piece and gave it a service free of charge. Ready to pick up in an hour. Definitely recommend for console repairs, very friendly and helpful service.

Lyndon Brazier

8 months ago

I needed my ps5 controller fixed. The online appointment was streamlined and easy to use. The staff were welcoming and friendly. I arrived early and they fit me in straight away. The fix was very quick, came with a warranty and reasonably priced. I will be coming here for any game issues in the future.

Ronnie Folomu (Lah683)

8 months ago

I’m yet to pick up my PlayStation 5 that I dropped off a couple of weeks ago to receive a message that it’s not able to be repaired and to me that’s honesty at its best plus I do like the fix and no fix policy and really think that is fair. I would recommend this shop if you need something to be looked at or even repaired. I was also recommended for some friends who did get the consoles repaired here .

8 months ago

The team here at Game Freaks diagnosed my issue over the phone so I went in the next day dropped it off and within 2 hrs it was ready for pick up. Great service pricing was good a d the team are very helpful. They even assisted in me upgrading my HDD. Highly recommend them.

Spazza

8 months ago

My sons PS5 LAN connection stopped working. Took one look at Game Freaks reviews when searching and had no hesitation in making a booking online. Simple. The PS5 was assessed while I was there and an estimate time given for pick up.. The issue was explained and I saw it working. Pleasure to deal with, no hidden after quote costs a straight up transaction with an absolute gentleman. Highly recommend for any PlayStation repairs and so forth ....

Zac Graham

9 months ago

Got my ps5 cleaned then wouldn’t turn on so took it back, he had a look at it and it seems to work fine. Even though it is a 45 min drive each way their customer service skills were amazing. They were willing to help with any issues I had. Would recommend

Kathryn Crossley

9 months ago

Incredible service and amazing people! From the first phone call to enquire to having our PS5 serviced, Game Freaks have been transparent with price and expected turn around timeframes with nothing short of outstanding with their friendly customer service. There is a reason for so many 5 star reviews, could not recommend them enough!! I feel like I’ve made 2 new friends having met the owners and most definitely I’ve already spread the word to all of my gaming mates in Melbourne.

Tony lei

9 months ago

⭐⭐⭐⭐⭐ Absolutely top-tier service. Took my PS5 controllers in and they were fixed quickly and properly — no fluff, just results. The team clearly knows their stuff and the whole process was smooth from start to finish. Super friendly, great communication, and the controllers feel brand new again. If you value your consoles and don’t want to mess around, this is the place. Big recommend.

James De Lesantis

9 months ago

Absolutely flawless experience I would immediately recommend this amazing business to anyone with any console difficulties whatsoever, as not only did the two lovely owners fix my Xbox Series X back to its original condition, but also completed the service in an impressively short amount of time. I have never felt more comfortable with something as important as this to me being repaired, and I would trust Game Freaks with any repair that I might need in the future, as it is truly a privilege to experience their professionalism and dedication to ensuring the best possible experience for their customers.

Tom Hynes

9 months ago

Definitely worth the visit for getting your PS5 serviced! Very friendly and honest when I swung past to check then out. My Wife dropped my PS5 in the next day wife the kids(they also loved the gumming bears). When I collected the console I was shown photos from the deep clean and liquid metal replacement. Super happy with the Service, the work and the price!

Han Arbuthnott

9 months ago

What a wonderful family run business! I didn’t catch the name of the gorgeous people working here, but from drop off to collection the service was nothing less than perfect. I had to bring in my Nintendo Switch for repair as it wasn’t charging, and I was able to drop it off and collect the next morning. So quick! I highly highly recommend Game Freaks. Thanks so so much!!

Rahat Dhuri

9 months ago

Fantastic service! They fixed the game card reader on my Nintendo Switch OLED quickly and professionally. The console is now reading game cards perfectly, just like new. The repair process was smooth, communication was clear, and the turnaround time was great. Highly recommend them to anyone needing Nintendo Switch repairs!

Kellie Dean

10 months ago

Game Freaks is amazing! I honesty cant recommend them enough!!! For several different reasons. The customer service was amazing, the 2 people my son and I dealt with today were so kind, patient and so lovely. They went out of their way to help us and they ended up saving the day. My son is 16 and he has autism. He got a PSVR2 for Christmas day and he was so excited, until he plugged it into his PS 5 and it didn't work! He was devistated until I found game freaks online this morning and gave them a call and they said come on in. I actually drove hours away from where I live to get there and im sooo glad I did because not only did they fix my sons Playstation but they plugged in his PSVR2 and made sure everything was working. Words cant describe how happy my son was. They were so kind and so patient with him. Not once ever has he ever told me to leave 5 stars online for any businesses, but when we got in the car after we left he said mum 5 stars, so thats why im writing this review now. And from now on any issues we have we will most definitely be going back to game freaks, it was well and truly worth the drive! I won't go anywhere else now!

Thood

2 years ago

Absolutely immaculate at their work. Definitely worth the long drive if you’re far away or don’t have any repair places nearby. They have fixed my PS5 HDMI with ease which only took an 1hr and Replaced my PS4 Hard drive after it corrupted which also only took about 1hr 30mins. Definitely Recommend for gaming console repairs

Rob Sciotti

2 years ago

Kyle Tomlin

2 years ago

Brought in my PS5 controller which had terrible stick drift, after assessing the controller, they were able to fix it within half an hour. Super satisfied with the customer service. Will definitely recommend and be a repeat customer!

TheGodfreyj

2 years ago

Amazing, my boy stood on his switch and it was obviously necessary to get it fixed that day.. These guys were busy and looked after me in about an hour. Great service and apparently great people. (Were great with the kids too) Plus good to look after the small guys. Recommend.

george marios

2 years ago

Today we took our Nintendo switch to get look at we drove 130 kilometres we could not be any HAPPIER with the outcome and service explained in full detail would Highly recommend with out question. Thanks you..

Zac Foxwell

2 years ago

Brought my PS5 in for a HDMI repair, Very nice woman who serviced it for me, Wish I could give a 6th star for the service and also the free drinks they have there for customers.

Ben

2 years ago

Same day service, worth the drive down - fixed in just over 2 hours on a noticeably busy school holiday. Will recommend.

Dylan Anderson

2 years ago

Great service. They give a guarantee and provide free refreshments for customers. Top tier.

Michael Nackovski

2 years ago

Took my PS5 in for a new HDMI port (they are notoriously fragile). The issue was fixed the same day with a brand new and stronger port for a very reasonable price! Thank you!

Tom Hooper

2 years ago

Trea Bux

2 years ago

Dan Lennon

2 years ago

Fixed My Xbox series x in an hour. Knew that I had travelled over an hour and half to get there. Did everything he could to save me coming back again. Went and got a coffee up the road and a bit of a walk, and they had fixed my issue. Super friendly, super helpful and I cannot recommend highly enough. If I have any other issues, I will happily travel to get the same service and care I got from here. 10 out of 10

Nicky Mav

2 years ago

Game Freaks is a very professional and efficient service. Repaired my HDMI port on PS5 in under one hour. Very impressed from beginning to end. Thank you!!

Anna Nagreh

2 years ago

What wonderful customer service in a prompt & professional manner. My son’s screen went on his Nintendo Switch & it was fixed promptly with the knowledge that we had travelled over half an hour, so he did his utmost to make sure we weren’t waiting too long. The smile on my son’s face when he saw his switch was working again said it all! Everyone was happy 😃 thank you once again to this beautiful, friendly couple xxx

Ben

2 years ago

Great experience. Super efficient and great communication. Highly recommend.

Richard

2 years ago

Great people, fast service at a good price. Thanks!

Cody Mclean

2 years ago

Super Quick and Easy fix for my PlayStation 5 problem, Doni was super helpful and professional, 110% recommend for any of your console problems.

Salam Ayache

2 years ago

Michael Prantalos

2 years ago

These reviews don’t lie! I had my Nintendo Switch screen fixed by game freaks and they did an amazing job! The repair was done perfectly, and my Switch looks and works like new. On top of that, their customer service was excellent—super friendly, helpful, and quick to answer any questions I had. If you need any gaming repairs, I highly recommend them. Great service and great results!

holly Johannesen

2 years ago

Amazing customer service, got our switch fixed in a day. Lovely to deal with and competitive pricing.

Trent Holland

2 years ago

Very prompt service and professional service. Thanks

Chris R

2 years ago

Fantastic fast service.

Jonathan Khoo

2 years ago

The game freaks team has been very helpful and responsive. My PS5 was fixed within 2 hours which was very surprising!

jackie scott

2 years ago

Excellent customer service. We dropped in to see if we could get repaired the HDMI port on a Xbox series X and they were able to fix it that day as well as giving it a clean from all the dust. Highly recommend.

Alexandria Laver

2 years ago

I had an issue with my PS5 disc player and it was fixed within an hour of dropping it off. The price was reasonable and the services was top quality. I will use the service again if something needs fixing.

steven stoneham

2 years ago

Knowledgeable, friendly and timely fix of Xbox One. Recommended

Ryan Dae Jun Domingo

2 years ago

I had an excellent experience with Game Freaks, They fixed my Nintendo Switch quickly and professionally, and now it works perfectly. The staff were friendly, knowledgeable, and provided top-notch customer service. I really appreciate their great attitude and willingness to help. Highly recommend them to anyone needing console repairs.

Andrew G

2 years ago

Brendan Bryant

2 years ago

Highly skilled, efficient and professional service. A difficult problem solved with a wealth of knowledge and intellect. Thank you Game Freaks, I am more than happy to recommend you!

Emma Hollingsworth

2 years ago

Daniel Walsh

2 years ago

Great service great communication very happy with our repair

Spotify Admin

2 years ago

Beautiful

Julie D'Intinosante

2 years ago

Danuel Setka

2 years ago

Talat Moustafa

2 years ago

Very efficient and quick to repair my ps5. Very satisfied.

Tim McEune

2 years ago

The guys provided everything! Prompt, excellent freindly service and allat a reasonable price! Wouldn't hesitate to recommend them to anyone! They were fantastic 👏

Wisam Al janabi

2 years ago

As usual these guys were amazing . Very professional ,punctual and helpful . Thank you for being amazing

Joshua Gordon

2 years ago

Danielluke Danielluke

2 years ago

Game freaks Thankyou Excellent experience had our sons 21st to organise a stressful time but the staff at game freaks calmed us straight away put us at ease.Did the job & show compassion very highly recommended THANKYOU THANKYOU

Omid Ameri

2 years ago

They are professional and quick , thank you.

Fabian Melo

2 years ago

Outstanding and professional service for my Nintendo switch with power issues, I highly recommend them.

Tattoo Koopman

2 years ago

Fixed my PS5 on the same day and couldn’t be happier with their customer service

Roberta D'Antonio

2 years ago

I had an excellent with the Game Freaks staff. They were absolutely lovely, good communicators and finished my request in a timely manner. I had old footage from a video recorder converted digitally and I'm very happy with the outcome.

Ramalamadingdongs -Nymax

2 years ago

Efficient, honest and very knowledgeable. I came from over an hour away to repair my Xbox Series X and am glad I did. Highly recommend.

SiMoN ChaN

2 years ago

Great service and super quick turn around to get my PS5 back in working order. Would def recommend this place if you have any issues with your console

Jackie Boyd

2 years ago

Fantastic service very happy!! The guys at game freaks were so helpful and super fast fixing my son’s Nintendo switch. Also with a no fix no pay guarantee!! Thankfully they could fix it 😅

John Tigas

2 years ago

Glenn Monti

2 years ago

Excellent service great to deal with

Hayrettin Karahan

2 years ago

Milosh Ubiparipovic

2 years ago

Quick and reliable

Shaun Key

2 years ago

Fix for Xbox One completed successfully. Amazing service and a warranty to go with the fix top class. With no fix no free you have nothing to lose. Can’t recommend enough

Issie Gibson

2 years ago

efficient, cheap and excellent service!! got my ps5 controller fixed for $50 and they did it in an hour, which was amazing because i am not local. comes with a 6 month warranty and means i dont have to spend $100+ on a new controller and contribute to waste! will definitely be making the drive again when needed 🙂

Official Noah orchard

2 years ago

Great service quick and easy thank you

Deborah Huber

2 years ago

Absolutely the best service anyone can ask for. They are wonderful people, very kind, and I would say they are also very professional with their services. 100% would recommend anyone who needs to fix their console to come to them.

Ariane T

2 years ago

K T

2 years ago

Super friendly staff, fixed my PS5 at an affordable price with a 6 month warranty!

FrostyFire10

2 years ago

Fixed my overheating Ps5, its very quite now and has no more heat issue's.

Bradley Wilson

2 years ago

Fantastic service, quick and informative. In and out in less than 90 minutes. Highly recommend!

Leo Stevenson

2 years ago

Amazing service. Speedy, knowledgeable and well priced. Highly recommended

Nick

2 years ago

Took my Xbox series X into Game Freaks after a big storm that blew up my console. Communications with John were prompt and detailed. Gave me his quote straight up and informed me of all possibilities and the best way forward. I was kept up to date with all progress once I dropped the console off. They proceeded to fix the Xbox promptly and took great care. Would recommend this service to anyone looking to get a console repaired and will go back again if I ever need work done. 10/10

Myr532

2 years ago

Quick repair job for my stick drifting ps5 controller. Awesome service, rather than making more e-waste.

darkmyst

2 years ago

Absolutely fantastic i brought in my xbox series x for a clean and service the staff were so friendly and made me feel so comfortable while I waited for my series x and fixed the issue in an hour I will 100% be going back to have it serviced again and a huge thank you to the staff you are amazing

Trevor

2 years ago

Genuine, helpful, friendly and professional small business who are experts in the repair of game consoles. Couldn't have been easier to get my PS4 brought back to life with a replacement power supply. Very reasonable and courteous. Thankyou.

Fadi Malouf

2 years ago

Jay Mac

2 years ago

Had a great experience with Game Freaks. Went in for an appointment at 9am and the owners were both very lovely people. Had a broken HDMI input which they worked out straight away. They had it fixed and working again in 45 minutes!! Thank you very much and would highly recommend.

Gemma Tombolato

2 years ago

Courteous and well priced.

Michelle Baxter

2 years ago

Fixed my Nintendo Switch that would not turn on or charge. Quick service at a reasonable price. Thank you!

Icu Watchinme

2 years ago

Highly recommend this company staff were so friendly and polite, they repaired and cleaned our Xbox One console within the time frame and contacted us promptly letting us know that it was ready to be picked up, it’s been a long time since I have had such excellent customer service and experience Thank you guys very much and I will definitely be recommending you guys to all of my gaming friends for future reference! 10 out of 10 rating 5 stars for sure !

William Nieuwhof

2 years ago

Couldn’t fault these guys for and second incredible value. Had a PS5 not taking in any power or switching on at all. The team here worked tirelessly to get it working for 5 days. Genuinely have nothing but positive things to say, incredibly lovely people! Thanks so much 🫶

Max J

2 years ago

Game Freaks gave some of the best customer service I have ever experienced. They were so genuine and delightful to talk to. Very reaonsably priced repairs.

Bruce Nelson

2 years ago

Shaun Owen

2 years ago

Fixed my son's PS5 HDMI port also gave it a full clean dropped it off @12.30pm picked it up @1.30pm for a reasonable price of $195. Would highly recommend

Connor Hutchinson

2 years ago

I was able to book in for a repair at an exact time and my PS5 disc drive was fixed in a little over an hour and at a great price. Way easier than many alternatives who require you to post your console off for an unknown length of time.

Ibrahim Kabakci

2 years ago

Very friendly staff, went through all the process of what he did to fix my ps5, and even showed me photos of what was wrong. Would definitely recommend these guys 🙂

David Marett

2 years ago

Had both my Xbox controllers fixed quickly, staff were friendly would definitely go back.

Tobi Naylor

2 years ago

Great service, ready on the same day! PlayStation has been working great since.

Adrian S

2 years ago

True masters of their craft! I had little hope of reviving my just 2-years old PS5 that was showing no signs of life after a lightning storm. I was especially worried after Johnny's initial check confirmed it was not a simple power supply issue (the 12V rail to the fan was working). Their no-fix no-pay policy gave me confidence it was worth a shot. They contacted me on the day to let me know it would be a longer repair, but only 3 days later I got a message that it was ready to collect and the repair was a sucess. Amazing! Johnny managed to determine that it was the southbridge chipset that had blown, and he had a replacement part available to install. This kind of root-cause investigative work in electronics can be time consuming, difficult, and requires a careful and logical analysis. It can be a black art - one that Game Freaks have mastered. Highly recommended!

Max Blunden

2 years ago

Lovely people with great knowledge, dedication who go above and beyond for their customers

Josh Keagan

2 years ago

Very fast service, friendly and knowledgeable. Warned me that he may not be able to figure out what the issue was but completed the repair on my switch within 2hrs. 100% would come here again for any issues 😁

Mike Posner

2 years ago

Ash

2 years ago

Amazing work, done very quickly. Very friendly owners. Will go to again.

robert barker

2 years ago

Bill Mahmut

2 years ago

Moussa Shu

2 years ago

I had a great experience at Game Freak! My console had an issue, and they fixed it within 2-3 hours, which was much faster than I expected. The staff was friendly, knowledgeable, and efficient. Their service was top-notch, and the pricing was reasonable too. I’ll definitely recommend Game Freak to anyone needing quick and reliable console repairs. Thanks for the excellent service.

Michael Loverso

2 years ago

It was a pleasure to deal with Game Freaks, I took in a destroyed Nintendo Switch and they guys fixed it within the hour while I waited. To save me the trouble of having to come back!! Legends and highly recommended them

Gebsly E

2 years ago

Thank you for fixing my PlayStation. Service was great and the turnaround time exceeded expectations.

JANA MCELHINNEY

2 years ago

Such a wonderful experience. Communication was very clear and honest. The problem was fixed quickly. Definitely would use this business again. 👌

owen

2 years ago

Quick service and very polite staff.

BeeJay Bristow-Stagg

2 years ago

What an absolute pleasure having my Switch Wifi chip replaced. Excellent communication, fair dealing and straight forward. I know where to come if I ever need a console fixed again on the future. It’s well worth the drive!

Michael Lyons

2 years ago

The disc drive on my PS5 stopped reading blueray discs. Game Freaks was able to replace the drive in a prompt and professional manner. I would have no hesitation in returning to Game Freaks should my PS5 have further issues

Stephen Anderson

2 years ago

Got two PS5 controllers repaired here on Boxing Day. Great service, fast turnaround and the controllers are now working to perfection. Thanks!

Erin Tuttle

2 years ago

JS Foley

2 years ago

Great service. Very knowledgeable. PS5 like new now

Braden Wise

2 years ago

Just went in and got my xbox hdmi replaced and such great work him and his wife do i would recommend getting your console repaired by game freaks so happy

Oz Ottoman

2 years ago

Great repair job and great service 👏 thank you Johnny cheers 🍻 👏 ✌️

Jimmy Little

2 years ago

Fixed price and a warranty. My PS4 pro was overheating to the point where it would crash in some games entirely. Took it in for a clean and replace thermal paste, works perfectly now and was very promptly done.

zhooshi

2 years ago

Kyle

2 years ago

Prompt professional service. Will definetely come again if something needs repairing.

Levent Elmaz

2 years ago

Great service and highly recommend this business.

Brad Inch

2 years ago

Great service!

Lachie O'Keeffe

2 years ago

Adi Tedjasukmana

2 years ago

Great service and pricing! Highly recommended!

Leah Armstrong

2 years ago

Alex Baxter

2 years ago

Amazing place to repair consoles. Honest and fast!

Stephen Egan

2 years ago

I took my PS5 to Game Freaks after it kept shutting down after a few hours of use. I booked a drop-off and wait appointment, arriving early. Despite that, I was seen right away by Johnny and had a nice walk around Thomastown while he worked on it. About 45 minutes later, I received an SMS saying it was ready. The issue was caused by dissolved liquid metal as can be seen in the photos he took. He re-applied the liquid metal and gave the internals a thorough clean. I wanted to wait a month or so before reviewing to see how it went. Six weeks later, I’m happy to report my PS5 hasn’t shut down once on its own. Very happy with the service and would definitely recommend Game Freaks for any gaming hardware repairs.

David Utumapu

2 years ago

Great service highly recommended for your gaming repairs

Dean Youil

2 years ago

Very quick service, and did an amazing job with the repair. Very professional and could not be happier.

Matt Sarah

2 years ago

Great fast and friendly service. Highly recommended.

Simon

2 years ago

Great place, friendly service. Ps5 controller repair for under half the price of replacement not to mention much better for the planet! Wish more great family owned repair shops like this existed for other products!

Mladen Josic

2 years ago

Ricky Camillo

2 years ago

Leo Campanelli

2 years ago

John and his wife are super people. I highly recommend them.

Luke Paciocco

2 years ago

Great service, fixed my xbox in only and hour. 10/10

Janith Wanigasekara

2 years ago

Thank you Johnny, for cleaning up my Ps4 Pro runs so much better now and for also answering my questions I definitely learnt alot highly recommended place for any gaming repairs and a amazing kind person 10/10 💯

Etuini Fuimaono

2 years ago

Great service, great price. So glad we found someone to fix the PlayStation🙏

Rocco Fonzi

2 years ago

I recently took my son’s PS to Game Freaks to replace the damaged HDMI port. They fixed it within 24 hours and were excellent to deal with so I highly recommend them. Thanks, Rf

Mehana Leafa

2 years ago

Strictly12

2 years ago

As soon as I started it up it’s got really loud and shut off completely unbelievable

David N

2 years ago

I had to send in my switch as i live far away and I had a few questions which were answered quickly and professionally. They kept me updated on the status of my switch including the costs and repair time. Pricing was pretty good and they covered the cost of returning it to me. Excellent service overall, would highly recommend

PORNSAWAN DAENGJANTUK

2 years ago

Great and swift service, very helpful with well knowledges of repair the devices

Matt Stevens

2 years ago

had a great experience with doni i went in there with no appointment to fix my 2 controllers and i had them back in my hands within 40 minuets great service will be coming here for anything in the future

Troy Haartsen

2 years ago

Great service and friendly staff. No fuss repairs. I enjoyed a complimentary beverage there too. Highly recommend

Leeanne Sands

2 years ago

Very professional and attended to our issue quickly. Happy to recommend

Umut Celik

2 years ago

I took my ps5 for a clean and it was done in an hour and a half. Absolutely Amazing service. As soon as I walked in I felt great vibes from Johnny. 10/10 Would Recommend

Juno Brown

2 years ago

I had an honestly embarrassingly simple problem with my Xbox but I was still given kind, informative service that helped me manage for the future as well as charging a completely reasonable price for an hour of his time. Will be back in the future and well worth the trip to Thomastown.

Christopher Feghali

2 years ago

Would definitely recommend for fixing your console. Amazing service and even better customer service!! Got my PS5’s HDMI port fixed in under 50 minutes. They also give a 6 months warranty. Will definitely be back for any console related issues.

Angee Moomu

2 years ago

Excellent service will definitely use again 😁

Kate Banfield

2 years ago

Kind and quick service, even replying to my email enquiring after hours! Thank you so much

Tessa Edwards

2 years ago

Amazing service, such lovely people. We will never go anywhere else for our repairs

michaeljacksonisdead

2 years ago

Quick, diligent and amazing service. Needed a hdmi replacement for my ps5. Booked online, job done in an hour.

MILAN

2 years ago

Absolutely amazing quick return time, very professional work and the customer service is very friendly i cant recommend this place enough. If you have any problems this is where you take it to get it solved

Circuitdruid clj

2 years ago

These guys are amazing. Swift. Fantastic customer service. They take mail-ins and and their communication is beyond exeptional. I have already told my close circle if their consoles break, This is the place. I honestly dont know how to write them a review without making it look like a bot wrote it. Someone give me a box to tick to proove I am human X'D

Caroline Linton

2 years ago

Exceptional service, quick and easy to book and all done in one hour. This is the second tome Ive been here and they are fantastic.

Alexander Rankin

2 years ago

Fantastic service, very knowledgeable and helpful. Very reasonably priced also. We tried several places to fix our switch, no one else could help, however GameFreaks found the issue and fixed it in only a few days - very happy

Julian Pileggi

2 years ago

They have serviced two of my Switch's at this point. Both are working flawlessly. Very friendly and they also gave me bottles of water when I have come on hot days! Would highly recommend.

Jerram O'Shea

2 years ago

Younes Elhaouli

2 years ago

Mokimu

2 years ago

I came here about a year and half ago I believe to get my ps5 fixed from a overheating problem, they ended up fixing the problem, cleaning out all the dust, gave it a nice exterior clean as well and they fixed another problem with it that I didn’t even come for without any additional costs. The lovely couple that assisted me were super friendly and the guy was pretty funny as well, made the environment feel very welcoming. They completed the job really fast, nothing seemed rush and everything seemed 100%. Haven’t had any problems with my ps5 ever since thanks to these lovely people. Would definitely recommend.

ethaaan

2 years ago

Brought my console to Game Freaks for a HDMI port issue and couldn’t be more happy with the result, the repair was fast and on time (1-2 hours) and the owners were very warm hearted .

Troy Patton

2 years ago

Jeremy Schwellinger

2 years ago

Couldn’t recommend highly enough. Quick turnaround. Informative advice. Great communication. Very impressed and happy with the service provided.

Josh

2 years ago

Very professional and super quick on completing my repair! I would highly recommend this service as compared to sending my Xbox back to the manufacturer for a repair I had it done and back in my possession the same day! Thank you

Wolfgang Cheng

2 years ago

Mitchell Newstead

2 years ago

Very professional and fast service A++

Patrick Costa

2 years ago

Extremely attentive and friendly service, best electronic repair in the North!

John Thomaidis

2 years ago

Speedy repair same day!

Narelle Benedict

2 years ago

Excellent service, done in a timely manner, friendly, and my son’s ps5 is working amazingly. Highly recommend, and will definitely go back. Thank you 🙏🏻

dalla marouch

2 years ago

Great customer service

Abdikk Hassan

2 years ago

Fantastic service quick and efficient

Snehaal Wijekoon

2 years ago

Sebastian Dupuy

2 years ago

Rachael Tuffen

2 years ago

I’d thoroughly recommend. We drove 1hr 45mins to get there for honestly the best quality service, understandable pricing, honest and fantastic time turn around. You’d be silly not to choose this store. Would not under any circumstance, go anywhere else

sotirios mantzanas

2 years ago

Chris Lewis

2 years ago

PS5 wouldn’t turn on this morning. Was told by another repairer that it was probably cooked. Thought I’d get a second opinion before buying a new one, so I called these guys and they had it fixed within the hour! Highly impressed, and super friendly service as well. I couldn’t recommend enough 👍

David James

2 years ago

Rocked up at Johnny’s shop on 11am Friday morning last week and indicated that I needed my PS5 laser replaced and that I needed it ready for the weekend. Johnny was super cool and even began working on my console right away. Great service. 75 minutes later he texted me that the job was completed. I picked it up, had a nice chat with him, and went home to find the console worked perfectly. A shout out to Johnny!

The Lord Almighty

2 years ago

Brilliant service, very good communicator and was able to get the PS4 back working in no time. Thank you for doing an awesome job

Fotis Manessis

2 years ago

I brought my ps5 into the game freakz to fix my hdmi port because I was a getting no display on my TV. Anyway, the team was friendly and welcoming. It only took them 1 or 2 hours to fix my ps5 despite having a busy schedule which is amazing. Can't recommend enough. P.s i forgot to mention, they even cleaned my ps5 for free which made my day.

Rob Zilla32

2 years ago

Great service. The repair was completed on time and budget. Would happily use again.

Rami Yahya

2 years ago

Yianni

2 years ago

Our experience with game freaks was first class. Quality and great customer service. I will be using Game Freaks for all my tech issues from now on. Highly recommended

Jessica Kastelic

2 years ago

Best service and quick turn around!!!

Z Alali

2 years ago

fixed my controller in less than an hour, fair price very much worth it

Mehmet Tan

2 years ago

Can’t recommend this place enough. Great friendly professional service. From the time I walked in to dropping off my PS5, to picking it up has been a great experience. If there was an option to click on 10 stars that’s what these people would have got. The price for repair was reasonable and turnaround time was only 2 days.

Luke Jabalde

2 years ago

Happy customer here, I thought I'll be waiting a couple of days to get my controller fixs but once I came by they got in done in 30mins 🙂

Trevor Atkins

2 years ago

Great service fixed my son's nintendo switch. Same day service and returned. I highly recommend this business.

Sam Halabi

2 years ago

The guys at Game Freaks were amazing to deal with. Great customer service and provided a professional service that is unmatched. Thank you for helping me with the repair of my PlayStation 5

Lachlan McPherson

2 years ago

These guys were actually fantastic! Super great service with an extremely fast turn service time. My PS5 has been resurrected 🙌🏼

Moksha Tamrakar

2 years ago

Jeiel Roco

2 years ago

Service was very timely, repairs and pick up only took an hour and a half.

Tyler Pujol

2 years ago

My ps5 was overheating and now works again like brand new - definitely worth it. And the employees are lovely. A fantastic experience

Patty Wang

2 years ago

Joe Zed

2 years ago

Great experience with Game Freaks, was able to resolve the issue with the PlayStation on the spot. Great service and friendly staff.

Penelope Cross

2 years ago

As referred to that these guys are amazing, I have to concur. Contact them this afternoon and had my son’s PS5 to them and repaired within the hour. Definitely recommend and will use them again.

Riley Allan

2 years ago

Wish there was 6 stars I could tick

Lakkitha Wimalaratna

2 years ago

Quick and great service

OwouwU UwuowO

2 years ago

service was great! to the point, Johnny was really friendly. Excellent service, and very reasonable prices. Got my switch working again in about an hour and 30 minutes :) very happy with the service and i would recommend, definitely coming here if any other issues pop up

MrNinjaGamer

2 years ago

Had an issue with stick drift on my ps5 controller. The controller was fixed very quickly under 40 minutes and the staff were very friendly and reasonable prices too. Would recommend. (Edit) 3 months later and my controller is still fixed with no stick drift issues, very happy with the service.

Liam Hofer

2 years ago

Professional, and above all else, completely competent. Couldn’t be happier

Erin

2 years ago

Steven Wolfe

2 years ago

Johnny was absolutely fantastic, Took my PS5 with a very unusual issue that was not common and all recommended solutions did not work. Within an hour the problem was fixed by changing out motherboard components. Would highly rate Game Freaks for your repairs.

2 years ago

2 years ago

2 years ago

2 years ago

2 years ago

Very nice people and very helpful.

Robert Mckenzie

2 years ago

Professional prompt service. Would definitely use these guys again.

Gerard Pereira

2 years ago

Excellent same day service. Dropped off a PS5 and PS4 Pro that had been damaged in a power surge. Received the devices at end of the business day and a detailed report for insurance. Highly recommend.

albert daniel

2 years ago

John was very professional and friendly, he fixed the HDMI port for my PS4 Very happy with the results. I’ll definitely recommend Game Freaks to friends and family.

Andrea Andric

2 years ago

Great service and extremely friendly team! They fixed our Xbox quickly after my daughter put a toy in the drive. 💯 Recommend!!

Omeka Old

2 years ago

Excellent service would highly recommend

Nick Travaglia

2 years ago

Darren Grech

2 years ago

What can I say, a truly wonderful experience with Game Freaks, punctual and ultra reliable service, my sons HDMI outlet on his ps5 was fixed and ready to go in exactly the time predicted . Wonderful service, I cannot recommend these guys any higher, they are fantastic 😊

Mark Heaney

2 years ago

Excellent service and had the ps5 I dropped off ready in around 3hrs. Highly recommend 👍👍

Debbie Nicholls

2 years ago

Absolutely fantastic service and such a friendly gentleman

Paul Huynh

2 years ago

Johnny is an absolute gentleman and true to his words. He fix my son’s switch within a couple of hours.

macktheknife

2 years ago

Great quick service

Nelush Magampitiya

2 years ago

Came all the way down from Pakenham to this lovely man fixing my PS5 from Overheating. I highly recommend this place to get your consoles fixed for a great price!

Bob Van Der Zwart

2 years ago

Fantastic service, PS5 repaired within the hour, gave it a good clean as well, highly recommended!!

Richard Bright

2 years ago

Jesse Williams

2 years ago

Had a top tier experience with the friendly folks at Game Freaks yesterday. Super friendly and helpful, punctual, and even explained the process to me which I really appreciated. And my PS5 is better than ever. Wherever you are in the state, if your console is cooked, it’s worth the drive to game freaks.

Steven Rawson

2 years ago

This lovely duo saved my PS5. Quick, cheap and honest. Not to mention, a pleasure to deal with. My PS5 is now running faster due to the service, clean and repair of my console. Highly recommend. Only dissapointing part of my experience was that I didn't get the pleasure of meeting and thanking the other Wizard behind the curtain who worked his magic. 5 stars and will be telling all my gamer friends. Thanks Freaks!

Bronson Azis (Shitpostimus)

2 years ago

Amazing service, I had my PlayStation 5 repaired within 1 hour on the same day with the online booking service. Fair prices for the fast, efficient and friendly service.

Bob Bocev

2 years ago

Very knowledgeable staff. Fixed our issue within an hour. Thank you

loopwooop doop

2 years ago

Great service very polite and they have free drinks 😁

Edge Master Painting Russell Coyle

2 years ago

These guys were good to deal with and sorted my ps4 out for me 🙂 happy days

Shannon Walters

2 years ago

Awesome service, after booking in for a Saturday we were in and out in 1.5hrs. Thank you, I have happy kids again.

Trent James

2 years ago

Wonderful service by a wonderful couple. Very happy with the outcome but also the experience.

Jim

2 years ago

Mariya Saric

2 years ago

Great service! Fixed my PlayStation within the hour. Would recommend to all.

Darren

2 years ago

Been to game freaks a few times now. Recently had my Xbox One repaired. As always great service and quick turn around

Claudia Alvarado

2 years ago

Great and fast service!

Violeta Alkassab

2 years ago

Kael Laan

2 years ago

Honestly just a very professional experience, went in with a booking and a handful of issues with my switch, walked out in around an hour with it working and everything that was worked on explained with pictures. Highly recommend

Shane Myers

2 years ago

Quick and easy service. Controller fixed in 30 mins.

Jarrod O'Connell

2 years ago

Extremely fast and friendly service ps5 fixed within an hour highly recommend

Theman ulove2hate

2 years ago

Fixed my nephew's switch that we couldn't get to charge and fixed very quickly while I was instore 1 very happy nephew Thanks again

J B

2 years ago

Booked appointment for stick drift on 2x PS5 controllers. All 4 stick modules replaced (soldered) within 40 mins. Advanced bench equipment and technicians expert knowledge easily fixed the problem. Would highly recommend for any gaming console or controller issues.

Kirk Populin

2 years ago

Excellent communication and very friendly service. Diagnosed the power problem with our Switch and repaired quickly. Highly recommend. If they can’t fix the problem they don’t charge you.

Ij Elise

2 years ago

Ankit Sehgal

2 years ago

A Stellar Service Experience - I recently entrusted Gamefreaks with the delicate task of repairing my beloved Nintendo Switch. As I had read numerous positive reviews, it came as no surprise that from the moment I stepped into the shop, I felt confident that I had made the right choice. Johnny is very knowledgeable and always promptly addressed my concerns and provided updates throughout the repair process. It is reassuring to know that I can rely on Gamefreak's expertise should I encounter any future issues with my gaming consoles.

William Chan

2 years ago

Friendly and quick service. Fixed my PS5 controller in under 30 mins. Now it is good as new.

melissa peniata

2 years ago

Nancy Zgheib

2 years ago

Game freaks melbourne are on another level with their customer service skills and repairs. They Worked on my ps5 after hours and accommodated me at the best customer service i have ever experienced while i waited. Thank you !!

Dan Dim

2 years ago

I called Game Freaks on my lunch break about an HDMI repair for my PS5. I couldn't make it across town from Caroline Springs to drop it off during business hours, but they offered to stay back a few mins after hours to accommodate me. Thet replaced my HDMI port very quickly and even cleaned the PS5! 6-Star service here. Don't go anywhere else, it's was worth the 40 min drive!!

Steve Whelan

2 years ago

Fantastic service. Booked online as we were coming from out of town , Fixed my ps5 within the hour. Highly recommend.

N zee

2 years ago

Over an hours drive away but worth the trip. My Xbox was sitting dead for weeks because I couldn’t afford the unreasonable rates from Microsoft and the other repairs I contacted plus the risk of it costing me with no fix but here he put my concerns to rest with his no fix no fee policy and a reasonable rate I could actually afford.

William Owen

2 years ago

Repaired the HDMI port on my Xbox Series X. Very communicative, let me know it wasn't a quick fix and keep in touch. I used them back in 2022, and still great service.

Ben Cooper

2 years ago

The controller would not connect and we had tried all the suggested methods online. Game Freaks diagnosed the issue in just a few minutes. So happy. Thank you very much.

Patrick H

2 years ago

Excellent customer service. Very friendly and took time to explain the problem with my Switch and resolved it within 20 minutes.

Gav

2 years ago

PS5 hdmi port repair. Awesome customer service, friendly, helpful. such a great service. extremely happy.

SDMF_1

2 years ago

Game Freaks repaired a controller for my sons PS5. The job was completed in 20 mins while I waited. (Online booking essential for priority repairs) One happy kid = happy parent. Highly recommended.

Jayden Tran

2 years ago

Went to Game Freaks to get my PS5 controller for stick drift problems. Within an hour, they were able to replace the joystick and no drifts have resurfaced since then. Highly recommend to anyone in the area or nearby to visit this shop for console repairs and controller repairs!

liz davidson

2 years ago

Paul Jetterson

2 years ago

I came to Game Freaks with a PS5 having power issues (not turning on/ displaying anything) within 24 hrs I received a phone for it to be picked up as the problem on the motherboard had been fixed. I’m grateful to Game Freaks being able to fix the issue and fix it so quickly so I’m able to rejoin my friends online. The team at the shop were super friendly and really nice. I highly recommend Game Freaks and will be returning for any future issues that may occur. Thanks Game Freaks

Aaron Hamer

2 years ago

Had a great experience with these guys!!! Would highly recommend!

Harry Alchin

2 years ago

Great service, unbelievable turnaround time and an exclusive service. Ill definitely be back next time i break something

noni simens

2 years ago

Best service! Reasonable prices and great customer service! Highly recommend game freaks for all your console repairs! Fixed my nintendo switch.

Derek Thai

2 years ago

I had a great experience and they were able to quickly fix my issue. Happy to come back again for the quality of service and communication

Duanne Pitt

2 years ago

Excellent service and value for money. Had my Xbox one X back up and running in under an hour. Also very much appreciate the online booking system

H Vennix

2 years ago

Great, friendly service, got my sons Switch fixed, very good price and great communication, could not ask for anything more, thanks guys!!

jim vlass

2 years ago

Quick service and from a friendly husband and wife team. Will definitely use them again

Sami Hau

2 years ago

Omer Kebire

2 years ago

Very fast repair of my Xbox Series X’s busted HDMI port and the 6 month warranty is reassuring. Good work!

Vikki Gale

2 years ago

Great service very efficient and knowledgeable with your gaming console recommend to anyone 👌 do go anywhere else 😀

Adrian Farrugia

2 years ago

Dynospin

2 years ago

Well excellent job done by johnny and very fast and customer friendly. Pure honest gentleman. Will go back if need be.And yes we recommend game freaks 100%

George Sabbagh

2 years ago

Chris Kovas

2 years ago

Had a disc reading issue with my PS5 and they were able to diagnose and fix the issue (laser). Good service and cheaper than EB Games' quote to fix.

Phillip Pecora

2 years ago

Top quality service and expertise. Best in the industry.

Joseph Dean

2 years ago

Good service

nik

2 years ago

Very knowledgeable and helpful. Did an excellent job with the repair of PS5 and very reasonable price

Big Rowlz

2 years ago

Great people, great service. Would definitely recommend and go again if I have any Playstation Issues

Ambrose Florence

2 years ago

Owners are extremely friendly and skilled at what they do. Great pricing for console repairs. Would highly recommend them!

Stephanie Berryman

2 years ago

The quality of service at this place is so above the quota it doesn’t feel real! I brought in my PS4 for repair, I received a lovely welcome, warm chat, honest feedback on my console and on top of that my problems solved. I will tell everybody I know about this place, I cannot believe I never knew it existed!!!!

robert spaseski

2 years ago

Had an issue with my Lan port at the back of my console was not working no matter what i tried got a recommendation from a friend and handed it in to GameFreaks who found the issue replaced the faulty part and cleaned the PlayStation’s interior all in an hour. Huge recommendation highly professional service playstation work’s like brand new. Thanks again Legend!!

James Sheehan

2 years ago

Adam Brown

2 years ago

Travelled from all the way across from Berwick, and glad I did!! Excellent knowledge and service, fixed our PS5 in under an hour and went home a very happy customer! Highly recommend.

Mad Mojo

2 years ago

Arrived early to my pre booked appointment but that was absolutely no issue. I was booked in to have a HDMI port replaced it took less than an hour and the job was done. 10/10 highly recommend they do great work

Eric Petropoulos

2 years ago

In their quick and easy process within an hour my controller was fixed

Mel Karaszkewycz

2 years ago

We had a playstation 5 repaired. Excellent customer service, great price and very fast repair. Thank you Game Freaks. Highly recommend.

Barbara Argirovski

2 years ago

Switch wasn’t charging - flat rate and fixed the very next day. Friendly and knowledgeable- def use if we need anything in the future!

Leigh Stokes

2 years ago

Game Freaks fixed up our handheld console good and proper. Highly recommended.

Danielle Harty

2 years ago

Great turn around time was done within the hour and great customer service. Thank you so much

Jessie Rose

2 years ago

Great service, friendly people and super quick! Fixed the HDMI problem on my brothers Playstation 5 in about an hour, Thanks heaps 🙂

Jacquie Mitchell

2 years ago

Amazing service. Friendly, fast and great workmanship and well priced. One extremely satisfied custmer. Thank you so much!

Oday Hammodi

2 years ago

Service was great and very quick. Very friendly and accommodating

Mohamed Mansaraym

2 years ago

matias martinez

2 years ago

My PS5 was fried after a power surge in my home. The team at Game Freaks brought it back to life in under an hour for the quoted price. They were very knowledgeable and explained exactly what was destroyed and what they did to repair it. Now I have my PS back just as it was. Thanks Game Freaks!

brendon Trezise

2 years ago

Excellent service with the device quickly repaired and really nice people to deal with. Highly recommended.

Scott

2 years ago

Great customer service & repairs.

Lloyd Hester

2 years ago

Customer service 10/10 Customer care 10/10 Prodctivity and Perfomance 10/10 John genuinly cares about his customers and will go out of his way to help in any way he can I couldn’t have asked for a better experience!! 👍

Khaled Danial

2 years ago

Vere nice team and great work

Rob Lee

2 years ago

Absolutely fantastic service. Had a water damaged Nintendo switch and after a short phone call sent it off to Game Freaks where they managed to fully mend it and send it back promptly. Highly recommend Game freaks for their friendly, professional service.

Lozi K

2 years ago

Highly recommend this place! The couple who own it and do all the repairs are informative, honest and really lovely. They fixed my Switch and I couldn’t be happier!

Ricki Mulia

2 years ago

Great service and very thorough!

Phong Duong

2 years ago

Went to this place to get my PS5 controller stick drift issue fixed and it was done in 30 minutes. Tested it and it's good as new. Very nice! 👍

Tracy

2 years ago

Daniel Riccardo

2 years ago

I'm great full and fortunate that a couple of places recommended for repair for my ps5. Rest assured you are in great hands... Great story great customer service great knowledge great all around and efficient. Everything you want when it comes to repairing consoles. Thank you Games Freaks thank you. Much appreciated. Simon Di Nicola

John Flores

2 years ago

I brought my Xbox series S into Game Freaks with an issue where the controller would not sync with the console. The owner was so friendly and knowledgeable and had it fixed the next day for me. I delight to do business with thank you for fixing my Xbox. Great work 👍

Finnman3000

2 years ago

fantasic shop, with great customer service and on top of that excellent technical skill. Had a hdmi port replaced for my xbox series s and was shown probaly the best soldering job I've ever seen highly recomend

Sam Toia

2 years ago

Great service n fair pricing will definitely use them again 👍 in the future lol

Lee Robinson

2 years ago

Great service as always. We have been going there as needed for many years.We are very happy with our latest request, a media conversion. Very helpful. Thanks again.

wayne aslett

2 years ago

Dropped my ps5 didn’t know what to do. I googled ps5 repairs and come across Game Freaks .Very helpful and very quick just go on their webpage and book your Console in. They will show you your console is working before taking payment.using Game Freaks I saved $200 if I went to Sony it self and would have to wait 4-6 weeks on repair.New hdmi plug took just under an hour.

Bucky857

2 years ago

They managed to fix my PS5 controller with no issues at all Thanks

Joshua D

2 years ago

The team at Game Freaks is friendly and professional and the services they offer are both fast and affordable when compared to other repair options. My disc drive in my PS5 failed and it took them less than an hour to fix it and I have had no issues since. Extremely happy with the outcome

Mustafa Bilgic

2 years ago

Amazing customer service and support fixed up my ps5 in less than an hour. Once I got home and played on it felt like I got a new ps5 from how good the repairs were made really thankful that the problem was fixed and I could play my games again.

Sharon Jones

2 years ago

Great work ,done in the time they said and at a good price. Thank you!

Jane B

2 years ago

Great prompt service, at a fraction of the price I was quoted elsewhere

Samantha Adams-Akyurek

2 years ago

Customer service is amazing and service wonderfull wish we had come here sooner! I will be recommending them to everyone I know

Kellie Moorcroft

2 years ago

I had a great experience straight to the point in getting things fixed, same day service.

R SB

2 years ago

Fantastic and very quick service, thanks!

Soccer Sean11 (CSDC)

2 years ago

Amazing service!! Highly recommend

Paul Faukafa

2 years ago

Absolutely amazing service!! It was quick, efficient and outstanding customer service. They saved my ps5 and it looks better than ever!! Highly recommend!!!

Dezire Teuira

2 years ago

David S

2 years ago

Awesome customer service and were able to fix two of my PS5s within 2 hours. Highly recommend if you need yours repaired.

Lachlan Green

2 years ago

Game Freaks was clear and concise about their process online as well as direct and timely service. When I walked in the details of the repair were noted and immediately undertaken within an hour. Very appreciative of their work and communication!

Michael Masalkovski

2 years ago

Had a broken HDMI port on my PS5! Repaired within an hour and explained what the problem was. The team at game freaks are amazing, definitely recommend them.

OzPersianStudent Services

2 years ago

Megan Hehir

2 years ago

Amazing service! Very friendly and helpful. I would definitely highly recommend Game freaks to anyone who needs repairs.

Thomas Norton

3 years ago

Very friendly service and quick turnaround.

Jordan Furness

3 years ago

思彤

3 years ago

Soussan Hamoud

3 years ago

This is the best place he will work any thing he is so nice and he gives you free drinks and he might give you free candy. And the guy has a big tv you can work out what’s wrong with the Console you bring in and you can watch him fix what ever you bring

Patrick Doyle

3 years ago

The service is fantastic, affordable and fast!! I would highly recommend Game Freaks to anyone.

Matthew Potter

3 years ago

James Gibson

3 years ago

Amazing service, and an amazing job. 20/10

Harrison Ford

3 years ago

Honestly one of the best experiences I've had with console repairs, only took less than an hour to get my PlayStation 5 repaired. So professional and friendly as well. I highly recommend going to game freaks for all your console repairs

James Enriquez

3 years ago

Professional duo and the service was excellent. Will be a returning customer.

Janice Catley

3 years ago

Play Station 4 repair. Excellent service, so helpful and very reasonable price

Spiro Grinos

3 years ago

Exceptional service! Game Freaks went above and beyond to help fix my PS5. Not only were they incredibly nice, but they also fixed the issue quickly. Highly recommend their services

Eddie Sanchez

3 years ago

They were so helpful, went over and beyond, honest and genuine people. Highly recommended

Darren Fenn

3 years ago

Oden vai

3 years ago

Had stick drift on 3 controllers. 2 PS5 1Xbox. He normally doesn't repair Xbox controllers but was kind enough this time. So much better than buying 3 brand new controllers. Did a great job. No more stick drift, value for money, saved me money. Highly recommend Game Freaks for repairing PlayStation controllers.

Carlos Toma

3 years ago

Took my son’s PS5 which had HDMI problem, the lovely couple fixed it in 1 hour. Very professional and excellent customer service. 10/10. Thank you again.

Duncan Flack

3 years ago

Friendly. Fast. Helpful. Loved how they showed photos of the work they did as well when I picked it up. Definitely recommend!

Dylan Moody

3 years ago

Great customer service kept me updated the whole way through and fixed it in under 40 minutes

mark robertson

3 years ago

Can't recommend Game Freaks enough, I had my PS5 repaired in 3 hours after a power surge, amazing business to deal with!

Adam Zake

3 years ago

Great customer service, awesome job fixing my ps5 and also very fast. Completely recommend.

Anthony Nguyen

3 years ago

Wilson Lee

3 years ago

Amazing customer service. Friendly people and superb at solving the issue that my son had with his Nintendo switch. Highly recommend!

James Watson

3 years ago

Fantastic fast service. Booked ahead and I was in and out in an hour with my PS5 repair. Received a detailed analysis of the job and I'll definitely use them again for any repair work

MArz Ani

3 years ago

Beyond 5 star! Popped in without an appointment late on a Wednesday and they my PS5 display fixed the next morning. Even included a clean and fixed the more fan noise. Great deal too. I'm telling everyone i

Tony colbourne

3 years ago

Wanda Tallis

3 years ago

Ive had my PS5 repaired for overheating. The staff are very professional. He talked me through what happened with my console, and showed pictures of the process. It was great to get an understanding on whats happening and how to maintain my ps5. So Worth the 30-40mins drive & will do it again. Will be back for all future services & repairs. I’ve referred family & friends. Thank you so much!

ALMLA

3 years ago

Very good service friendly and honest

katie sharp

3 years ago

PS5 randomly stopped working, dropped it off and had it fixed in under an hour! Lifesavers thanks guys!

Blake Williams-Thomson

3 years ago

Very good service a free drink while waiting affordable pricing really nice people wouldn't hesitate to drive an hour to get my PlayStation fixed thank u guys a lot would 100% recommend 👍🏽

Paula Perrotta

3 years ago

Game Freaks were a pleasure to deal with! Exceptional customer service, highly recommend the business and now have a very happy teenage son..Thankyou!

TheDojomeat

3 years ago

Prompt and friendly service, was a big help repairing my daughters Nintendo Switch lite. Highly recommended 👌

Salvatore Loverso

3 years ago

Honest and great service . Would recommend for PS5 repairs

Michael Zdraveski

3 years ago

My Playstation 4 was not letting me insert a disc inside my console so l let johnny fix the solution and so far it's been great & no problems at the moment. So I would highly recommend him.

Kevin Mu

3 years ago

Excellent with very friendly service.

Keshavan Devananthan

3 years ago

Impeccable customer service, super friendly and welcoming. They're willing to go the extra distance to keep all theyir customers not only satisfied but happy.

darren watkin

3 years ago

My PS5 had no power, it was diagnosed quickly and repaired the next day and was ready for pick-up. Very professional and upfront. Very happy with the service and repairs. Highly recommended.

Matt Nhem

3 years ago

Great customer service! It was a smooth process and didn't take long at all. Highly recommended

Amy Kimpton

3 years ago

Great service, great communication, extremely friendly and helpful. Fixed 2 issues with Nintendo switch very quickly despite being very busy. Very reasonably priced

Gurinder Singh

3 years ago

Cameron Gardner

3 years ago

Caylin Ingram

3 years ago

Excellent service very professional

Annette Jurisch

3 years ago

Dylan spadoni

3 years ago

Absolutely fantastic service, quick easy, and professional. Could not be happier with my experience here.

Derek Allan

3 years ago

Quick and efficient service at a good price. Would highly recommend

Isabel Nichols

3 years ago

Prompt service very friendly owner

Peter dewar

3 years ago

Johnny is a Friendly staff member , only to eager to help , quick service , good price , booking in on their web site was easy , just a real good business to deal with

Young Abdi

3 years ago

Youseff Khoder

3 years ago

Good old fashion reliable service

Lachie Munro

3 years ago

Max Wheeler

3 years ago

Fast and easy!

G M

3 years ago

Came in with two faulty PS5 controllers, one with a stick drift issue and the other with directional pad issues and both fixed very quickly! Super nice and fair guy. 10/10 will recommend this place to others

Alex Araujo

3 years ago

Very efficient and straightforward service. Great communication and easy to deal with from booking to payment.

Taj Bricknell

3 years ago

The loveliest place to get your things repaired. Infectiously nice and welcoming, going above and beyond what was required, and a much much better offer than you’ll get anywhere else. This place is amazing, thank you.

Lisa Stevens

3 years ago

These guys were an absolute pleasure to deal with. I was kept informed of all aspects of the repair and even offered me the option of waiting in the nicely air conditioned waiting area as well as a cold refreshing drink. Not only repaired the initial issue but also fixed an issue a local 'repairman' had caused. Without a doubt worth the 3hr20min travel to get there. Thank you guys!! You really have been wonderful to deal with 😁

Cain Barber

3 years ago

Couldn’t have ask for better service, amazing help and great communication as well as taken photos of before and after to help explain what damage and repairs had been made. Highly recommend, 110%

Daniel Papak

3 years ago

Called at 5pm with an Xbox series X and we told I could bring it down for same day service which was done on the spot! Free drinks in reception was an awesome touch too. Highly highly recommend!

Lucas Johnson

3 years ago

Service was great and very quick. Very friendly and accommodating. There have been no issues with my Xbox One since I had it fixed. Definitely recommend.

Denver Fernando

3 years ago

Excellent service. Johnny was able to fix my nintendo in less than 2 hours which wasn't charging. This is the same nintendo deemed unrepairable by EB Games. He was very professional and kept me up to date with the progress.

Lachlan Sayer

3 years ago

Amazing place and would highly recommend. I damaged my hdmi port and contacted some bigger businesses including Microsoft themselves and the price was absurd. On further investigation I found game freaks. Their online booking was so easy and the reminder texts were amazing. The gentle was super helpful and described the work “not a job but a passion”. During a lovely chat he showed me some images of he’s tricker repairs with great pride. Finally he not only fixed my Xbox series Xbox but showed me images of my own motherboard. It was not only repaired I’d easily say it was as good as new!!!! Not to mention reasonably priced. Please come here for any of your tech problems!!!!

geansv

3 years ago

Johnny was very pleasant to deal with. He fixed my PS5 promptly and even gave it a thorough clean. Highly recommended for any console repairs. Excellent service!

David Murphy

3 years ago

Customer service 💯 Value for money 💯 Couldn’t recommend enough Fixed my cooked ps5 controller Took him hours and only charged 50 bucks an gave me a can of Fanta Absolute legend

Joshua Broadbent

3 years ago

Emma Windebank

3 years ago

Great to deal with, fast service!

Gustavo Eraso

3 years ago

Great customer service and quick turn around. Really happy que the fix.

Tafa Leti

3 years ago

2024: Took my PS5 in as it wasn't turning on, they diagnosed and fixed the problem within the hour. Fast and efficient service, highly recommend for anyone looking to have their PS5 looked at. 2026: Took my PS5 for same issue this time around, due to it being busy it took longer than expected. Got my PS5 the next day, was a little issue with my system but that was quickly sorted and I am very happy with the result. Can’t recommend them enough, the only place I trust with PS5 repairs!

J Love

3 years ago

Super happy with the service. Nintendo switch OLED rail repair was super quick and cheap

trentt greenaway

3 years ago

Great cheap and fast service was fantastic, thanks guys

Michell Ioane

3 years ago

Awesome shop and customer service cheap pricing for what was fixed also has free nice cold drinks available just what I needed on the hot day that I went. I will recommend Game Freaks well done.

chris stisnijovski

3 years ago

Great service. Quick and reliable. Strongly recommend

Ali Mozaffari (Heritage in West Asia)

3 years ago

HIGHLY RECOMMENDED PS4 was not booting because we had tried cleaning at home. We found the shop through Google, booked online which was really easy, got confirmation and then reminded the night before. Got there in the morning and the gentleman was warm and professional with clear communication. I would very highly recommend this place.

kaleb gabauer

3 years ago

Thank you so much too the lovely couple at Game Freaks , fantastic service on short notice ,if I ever ha e anymore game console problems I know the best place to go to.

Goomba 1280

3 years ago

Quick and easy drop off/pick up, got my PS5 deep cleaned and metal alloy that was causing it to overheat cleaned off and replaced.

Annette Balshaw

3 years ago

Johnny and the Game Freaks team were amazing. Starting with the time spent to explain what they could do and how they would look into the issue for our Switch, he was patient and thorough. He then kept me updated through the fix process and did everything possible to have a successful outcome for us, which he did! Highly recommend them for their customer service and expertise! Thank you Game Freaks 😁

Kate Hughes

3 years ago

My son Callum took his PS5 to these guys to fix an overheating problem and faulty motherboard connection. They are amazing people, super knowledgeable and genuinely helpful. Great price, quick turnaround. Excellent service, would totally recommend them. Thanks so much!

Paul Feeney

3 years ago

Great service, very friendly & very quick turn around time. Highly recommended

Archie Laslett

3 years ago

Zachary Morgan

3 years ago

Kate Cameron

3 years ago

I haven't actually set foot in this shop because the person on the phone was so helpful. Rather than tell me to just come in, where they'd be able to charge me to fix my issue, he gave me some options to try first and told me how much a repair would be if that didn't work, but it did! Clearly very honest, kind and knowledgable. Thank you!

Nav Gill

3 years ago

Great service - highly recommended.

William Murton

3 years ago

Such an amazing, fast and detailed service of my Nintendo switch. Absolute best vibes and good communication during the whole process. In and out within 30 minutes with a fixed machine!

Dean Bullard

3 years ago

Max Walsh

3 years ago

I came to this place for my Nintendo Switch’s broken game card reader and joy con drift. I got my switch back in under an hour. The owners are very kind and were very nice in the time we were there ⭐️⭐️⭐️⭐️⭐️

benny land

3 years ago

Amazing service highly recommended! Will definitely use in the future.

Jason Dow

3 years ago

Nishel Gunasekera

3 years ago

Exceptional customer service and prompt action.

narein mather

3 years ago

Very quick turnaround Excellent service

Jill KLMN

3 years ago

Everything was so easy and quick! I booked online for my PS5 repair in the morning and brought it in store in the afternoon. It was fixed within an hour! Their prices were also very fair considering their quick and quality work. To top it off, the owners were so lovely and knowledgeable! I highly recommend this place and will definitely come back for any future repairs we may need!

Jacob Barakat

3 years ago

Did a great job repairing my broken ps5 in only about 2 hours. Definetly worth the trip.

Van Nguyen

3 years ago

Came in with 2 ps5 controllers that started to drift, the owner fixed it within an hr with reasonable price. Great customer services and pricing recommending to all game freaks out there for quality service.

Marcus Pasch

3 years ago

Best service ever👌🏻fast and friendly. 💯 recommend use these guys first. Prices were very good, no surprises. Fixed my PS4 issue within the day.

George James

3 years ago

Great service, had my dead PS5 fixed within just about an hour

Joel Baillie

3 years ago

Great service and friendly people. Fixed my son's overheating PS5 in less than an hour. Works like new again.

Dennis Williams

3 years ago

Excellent and efficient service at great price and the nicest people to deal with. Thanks so much for your help and experience.

Dripz

3 years ago

I brought in my Nintendo Switch Console to see whether I could get it repaired. And as soon as I handed it over to the experts, I knew my Nintendo was in great hands. I came back after an hour to see that my Nintendo was in perfect condition. The service was excellent and reasonably priced. I would highly recommended using Game Freaks for any console or technology.

WizzerLizzer1

3 years ago

This is a very good place to get your PS5 fixed. I had my disk reader broken and they had it fixed by the next day. would recomend

Kai mitrevics

3 years ago

Very kind nice and helpful people. They don’t specialise in every issue, but the ones that they do they complete it absolutely flawlessly. I would definitely recommend

cabbagesoop fella

3 years ago

Needed to fix an old ps4 so i messaged their customer service from google and was responded to quickly. Told me to book an appointment through their website for faster repair time and they had it done in less than an hour. Absolute legends. Friendly staff grea service!

Tim Hart

3 years ago

Great service and friendly staff

AbdElKarim Hassan

3 years ago

What an Amazing service, transparent, punctual, elegant & affordable, friendly service In few minutes, they informed me what’s wrong with my ps4, what does it need, & how much it will cost & how long to prepare, literally less than an hour

Michael Separovich

3 years ago

Very helpful & knowledgeable. Highly recommend using Game Freaks. Staff are warming and friendly.

Ibrahim Tareq

3 years ago

My PS5 had stopped working after a thunderstorm and I was quite devasted as I wasn't sure if it could be fixed. I took it to Game Freaks where I was told that there might be a slight chance that it could be repaired. They definitely did not disappoint as I had picked up a working version a couple of days after. Friendly service with upfront pricing. Would highly recommend giving these lovely folks a shot if you encounter any issues with your PS5.

Lachlan Hogan

3 years ago

Great communication and great people. They are very knowledgeable and know what can be fixed and what may or may not work. Nothing is done without them explaining the potential outcome and they are completely honest about the process too. Couldn't recommend them enough

Rebecca Amos

3 years ago

Good, fast service to fix my sons xbox series x hdmi port. Charged exactly what was quoted. Very friendly costumer service. Will definitely be returning if needed.

Neil Baillie

3 years ago

Game Freaks fixed my son’s Nintendo. Switch SD card port. Booked an appointment that morning and had the console fixed in less than an hour. Great service with a good price so highly recommend.

jacob cincotta

3 years ago

My Xbox wasn’t showing video display I called and the owner knew straightaway what the issue was and told me to come down and he will fix it within the hr My Xbox has never ran so good and the service was impeccable great family run business they even gave my child a snack and drink.

Joshua Strobel

3 years ago

Great service, explained everything and ensured everything worked after parts replaced

Maltese_ commando

3 years ago

Game Account

3 years ago

Fast repair of Nintendo Switch Lite - great service

Luca

3 years ago

Great service fixed my Xbox and Gave me a great recommendation for lunch. Would come back again

Graham Cavanagh

3 years ago

Highly recommended game freaks Great service and pricing

Edwin nguyen

3 years ago

Christopher Eyre

3 years ago

Friendly and knowledgeable staff. Fantastic service!

Yildiz Kaygusuz

3 years ago

great help and friendly service with help asap with my sons ps5 fixed in 1 hour like brand new when playing will definitely see him again for any issues thank you John and Vilma ❤️

Clarissa Edwards

3 years ago

This place is amazing, excellent service & literally 2 of the most beautiful people, extremely helpful. Customer service was impeccable. Highly, highly recommended 👌

Chris Maher

3 years ago

The team at Game Freaks fixed my PS5 issue of having no power within an hour of me dropping it off. They were both very nice and informative, faultless service!

Jim Parashos

3 years ago

By far the best service and response I’ve ever received. Quick fix, issue clearly identified, super friendly service.

Tom Price

3 years ago

Owner knows his stuff and is honest and upfront about cost. Highly recommended

Michelle Gray

3 years ago

So happy with the service here. Traveled all the way from broadford and would gladly do it again. Friendly fast and a pleasure to deal with.

Dylan Bergroth-Smith

3 years ago

Excellent place to get your console fixed had my PS5 fixed the next day at a very good price I do recommend to go to Game Freaks they know what there doing amazing services

carly bridger

3 years ago

Took my son's PS5 because of an overheating issue. Easy booking process and parking. Fantastic customer service! We have taken consoles to the other 'main' repairer in Melbourne and this businesses customer care, attention to detail and service blows them out of the water! Thoroughly recommend.

Deraaan Saaan

3 years ago

Amazing service needed to fix the overheating on my ps5 by getting it cleaned and the problem was fixed only waited 30 when the estimated time was one hour, The owners where extremely nice and great to be around and know a lot about what they are doing, they also provided free cold beverages which was perfect as it was a hot day. 5 stars would come here again 100% if I need services for my ps5 again thanks game freaks!!

Nick Stokes

3 years ago

Got xbox series x cleaned and serviced and its been perfect ever since . Johnny is very good to deal with . Would highly recommend going here

Ian

3 years ago

Zuheir Adam

3 years ago

He did a fantastic job on the ps5 and clean job also.

Lucy

3 years ago

Great customer service! Quick repair, got my PS5 back within 1 hour.

Darby Atkins

3 years ago

Really fantastic service. Had a PS5 HDMI repaired here, which was previously done at a competitor only a year ago and broke again. The staff here showed before and after photos comparing the workmanship of the two stores, and explained how that lower service which result in only a temporary fix.

Jonah Accaputo

3 years ago

My ps5 is alive again woooo Staff where very nice and cool

Mara Poon

3 years ago

Johnny knew the exact cause in my sons (almost) 3 year old Nintendo Switch console and fixed the symptom! He explained everything in great detail. Worth every penny! The store is like stepping back in time! Good fun. Thank you 🙂

Christian Torzillo

3 years ago

Very friendly staff. Fast service. Went the extra mile for me. Highly recommended.

Declan Van Heel

3 years ago

Very satisfied. The HDMI port somehow broke on my Xbox Series X, and I was worried I wouldn’t be able to use it for a long while. I considered fixing it myself, but the process looked too complicated and I didn’t have the tools necessary. Sent it in to this place and they fixed it real quick for a fair price. No problems at all.

Jackson Hague

3 years ago

If you need anything fixed don’t go anywhere but here!! 11/10

Adam Grindal

3 years ago

Fantastic customer service and lovely people. Fast and reliable services and prices cant be beat 👌

Robert Young

3 years ago

Got my Xbox x fix in no time, reasonable price👍🏻👍🏻👍🏻

Daniel Moore

3 years ago

Excellent customer service. Happy with repair, will recommend and return

Angela Newman

3 years ago

Great result! Took my son’s Nintendo Switch here to get fixed. They were thorough in their assessment and contacted us for approval before any works done. Amazing people that care. Highly recommend.

Ali M Saeed

3 years ago

Jayce Anthony Eggers

3 years ago

I had a damaged Switch that needed repairing, so I booked it in for a service on Friday and had it fixed by Saturday evening! Fast and painless process at an affordable price. I would recommend Game Freaks to anyone needing a fast and professional repair!

Hayley

3 years ago

Great service! Easy bookings, fair price, quick repair and friendly staff. I used to send my console repairs through EB game, but not any more. lll be going to Game Freaks from now on. I would highly recommend. Thank you.

Maria_ 55

3 years ago

Ben dickson

3 years ago

Fixed my 2 ps5 controllers in under 24 hrs! Thank you legends! $50 each, not bad. Unfortunately the fix only lasted 2 months....

Duncan Alexander

3 years ago

Honest, Realistic, Friendly, Fast and gave some great tips. Highly recommend before you think of throwing out any device or controller! Thanks Game Freak team!

Anthony Santanoceto

3 years ago

Mohamed S. Mitwalli

3 years ago

Davies Taupau

3 years ago

Happy with the Ps5 liquid metal replacement & service. Professional and knowledgable. Would recommend for console repairs. Will be a returning customer for any issues in future.

Christian Cerasa

3 years ago

James Towsey

3 years ago

Lewis Holland-Baker

3 years ago

Great service very nice people, free drinks

Sarah Marsay

3 years ago

Great customer service and communication they managed to fix my son switch after we had lost all hope of it working thank you so much

Diana & Vince

3 years ago

Quick turnaround and great service. One happy teenager at home now. Thanks Game Freaks

James Wang

3 years ago

Lovely couple running a straightforward and honest repair store. Prices upfront. Ask them about the K-dramas they’re watching!

Jorge

3 years ago

The customer service was beyond great, they did a great job fixing the drift on my PS5 controllers and they feel like new. Thank you for the great service.

Rebecca Sanders

3 years ago

Friendly service. Fast turnaround (1hour). Fixed sons PS5 and haven’t had any problems since. Reasonably priced. Highly recommend!

Andrew Brown

3 years ago

Such a great experience with Game Freaks. Booked an appointment and within an hour my PS5 was fixed. So happy to support a local business in the community. Thanks Game Freaks, you rock!

Corey

3 years ago

Ps5 wouldn't turn on all of a sudden within 24 hours it was fixed perfectly couldn't rate them high enough lovely husband and wife team

Sonya

3 years ago

Very fast repair. Small shop. Great service. Fair pricing. 1 very happy child.

Peter Stephens

3 years ago

Wonderful experience. Real problem solvers and nothing too much trouble. Took the time to explain the repairs and completed the job with friendly advice. Will be recommending this business to my friends when needed. Thanks again.

Jessica Kata

3 years ago

Awesome service and quality work! Best price for hdmi port repair and very quick turnaround time! My partner was happy to get his series x back to normal haha

Stephen Ives

3 years ago

Awesome service, fast, good price, very happy indeed.

Colin Yong

3 years ago

Thanks Johnny for the great repair and love the passion you have for your work. My daughter broke her Oled switch screen and it’s working now like new. Will be a returning customer.

Glen C

3 years ago

Had been struggling with an overheating/crashing issue for my PS5 for months now. But GameFreaks solved my issue and I can now play stress free without worrying it'll crash after 30 minutes of activity.

Meghan-Kate Triplett

3 years ago

Friendly, quick service, and worth the drive out to meet Johnny for console repairs. Couldn’t be happier!

Adam Piniuta

3 years ago

Top customer service. A refreshing experience with super efficient and competent staff. Highly recommend it.

RetroXStyles

3 years ago

My name is Josh, I had such a great experience with this repairer. I can't remember his name but he had a look at my PS5 and immediately knew what was wrong with it and what he needed to do to repair it. I waited roughly an hour or so and as he fixed it he came and showed me what was wrong and how he was fixing it. Brought it home and it worked flawlessly and the fact he gave a 6 month warranty really provided a great peace of mind. Could not recommend these guys more!!!

Billy Ismail

3 years ago

Called up about an issue with my PS5 not working! Handed it in and its come back working like brand new! So happy with how things have turn out!

Zac Mcarthur

3 years ago

Very friendly people. Transparent about their operations and even fixed my sunglasses as an extra. Highly recommend

Danny Tran

3 years ago

Velma and Johnny were both very nice and great customer service of looking after me and getting my Ps5 serviced and repaired it was a good experience will definitely pop into there shop for other repairs in the future. 💯 to check these guys out for repairs.

john Murphy

3 years ago

ahlam raydan

3 years ago

Great service!

Chris Murphy

3 years ago

My Nintendo wasn't charging and my joy con rail was broken. They fixed it and it works perfectly. He explained everything as he was looking at it, gave us a price and a estimate date. Best repair shop in town!

Marwan Hashish

3 years ago

extremely kind service, fixed my console till it was better than it was before

Blaire Crimmin

3 years ago

Service at Game Freaks was fantastic! They were very accommodating and fixed the issue we were having with our Nintendo switch. Would highly recommend.

Anne Rivera

3 years ago

The service was quick, reliable and unmatched. Went to get my husband’s Xbox fixed and within 5 seconds, he was able to diagnose the problem and explained that it had a broken HDMI port.Went in with my daughter and they made us feel very welcomed and accommodated. I love how the place is clean and offers free drinks to its customers. Would definitely be coming back with any gaming issues relating!

Rron Govori

3 years ago

Needed an urgent ps5 fix, great service, great result.

Liam Johnson

3 years ago

Nne Snsnd

3 years ago

daniel tran

3 years ago

Great service. Highly recommend!

Denver Albarado

3 years ago

Gives brand new life to your dead consoles..

Matt G

3 years ago

The gentleman here was really helpful, extremely approachable and definitely knew what he was doing. Thanks for repairing my son's switch. Definitely recommend!

Andy Philpott

3 years ago

Had two ps5 controllers both with stick creep in the left. Dropped them off Friday morning. Both were done and work perfectly by Monday midday. Excellent service all round. Thanks

Russell Pereira

3 years ago

It was long drive from the south east to get there. But it was worth it to get the best possible service and finally have my sons play station fixed. Thank you so much.

Navneet Nand

3 years ago

Very good service from the staff. Book my ps5 for repair and they got it done within an hour. Love to support businesses like this who care about clients.

Kyle Quinn

3 years ago

Great service very fast turnover time and decently priced very happy with the outcome would recommend to anyone.

Gemma Golding

3 years ago

Excellent treatment, with down to earth explanation of what whats being serviced.

Josette Mercieca

3 years ago

steve clements

3 years ago

Awesome work. Courteous, friendly. Top quality, with a smile. I'll bring u coffers again next time 🙂

AjLouise1

3 years ago

So happy with my experience. Got my brothers Nintendo switch repaired. They were so informative and explained everything that needed to be done. Was fixed and ready for pick up by the next day. Price was reasonable. I have one happy little brother now, and must say I am very happy with the service! Definitely recommend!!

qqhannah

3 years ago

such lovely people, fixed my playstation quickly and affordable !!

SD FRANKLIN

3 years ago

Vera Tarevski

3 years ago

What can I say…. Palate,eficent,aqurate and with reasonable prices ☝️

Timothy Hatton

3 years ago

The staff at game freaks are absolute gems of human beings, Fixed my Nintendo Switch that I broke. great staff, great service

John Debono

3 years ago

Excellent job done in repairing my Xbox Series X. Good price for the service. Highly recommend!

Ross Hall

3 years ago

He was honest about not wanting to repair my ps3 backwards compatible

The CJ Experience

3 years ago

Great, friendly and quick service. Highly recommend Game Freaks for any PlayStation Repairs.

Bianca Petersen

3 years ago

Fantastic service. Won't go anywhere else for repairs. They were able to fix our Xbox Series X HDMI port within 1hr at peak time, without breaking any security seals, so it is still in warranty. Staff are absolutely wonderful and go above and beyond to make your day and give a 5-star service. You can book online easily and quickly and just drop it in, they text you when it's done. 🙂

Greg Harkness

3 years ago

Great, friendly and reliable service

Lucas Mancuso

3 years ago

Amelia Jackson

3 years ago

I had a great experience with this place, the guy who served me was lovely and super fast. I’d dropped it off and he’d messaged me 2 hours after that it was done, once I’d picked it up he showed me what was fixed and turnt it on to prove everything was working, also promised a 6 month warranty, Would definitely go back if I had any issues.

John Ckarke

3 years ago

Jordan Evans

3 years ago

Friendly staff reasonable price and fast repair

Jack Armstrong

3 years ago

Jeremy Bree

3 years ago

Fast and friendly service/repairs. Fixed our Xbox like new.

Shadi Khalil

3 years ago

Absolutely amazing costumer service 👏 fantastic turnaround time on the repairs Highly recommend this fantastic business 👏 👌 👍 Well done guys keep up the excellent work

Vaibhav Dattani

3 years ago

Extremely Professional & Knowledgeable. Thank you for the fix on the Play Station 5.

Mitch

3 years ago

Excellent same day service, Johnny repaired my son’s PlayStation 4 very promptly and expertly. Will happily use him again in the future!

Joanne Michajlow

3 years ago

Great customer service and very knowledgeable. Would definitely recommend.

Jesse Colosimo

3 years ago

Stayed open late to fix my laptop. Absolute stars

Meagan

3 years ago

So glad to have found this business. I emailed describing the problem we were having with our PS5, received an email back that day saying what he thought the problem was. I was able to easily book a time slot online and when I got to the shop the staff were professional, courteous and efficient. My PS5 was fixed in the timeframe quoted (60 min) and for the quoted price which was very reasonable. Could not recommend Game Freaks highly enough.

Haydan Mustafa

3 years ago

Great experience

Mim Yurawan Suwanhakan

3 years ago

Cheapest place to fix your game consoles with amazing services. I'm so glad I found this shop on Google. Johnny provided excellent service and fixed my Nintendo Switch quickly. He even stayed back to fix the game. He explained everything that he did. I recommend this shop. You won't be disappointed. My girls are so happy 😊 I would give more stars for this shop if I could⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️...

charlize younane

3 years ago

Amazing service, I took my Nintendo Switch in after trying everything to fix it and nothing working, brought it here and it was good as new in less than two hours! Also the cheapest price to get it fixed that I could find, such a reasonable price. Thank you!!!

Tristan Ceddia

3 years ago

Johnny. What a guy. No beating around the bush. He knows his stuff. I gave him a challenge, he accepted and didn't fail. Go here if you want someone to take good care of your device (in my case a Nintendo Switch) because he will do a great job with a quick turn around too.

Blerina Mustum

3 years ago

Excellent service, very honest and amazing customer service. Just found my one and only shop for all my computer/mobile/consoles services, so worth the long ride! Thank you Johnny!

Tyson Moore

3 years ago

I rang on Saturday and the gentleman i spoke with was really helpful. They were able to fit me in early in the week and it was finished within 3 hours. The job came in as estimated and i was contacted as soon as my PS5 was ready to pick up. I would highly recommend Game Freaks.

allegra

3 years ago

Brought in a ps4 slim to be cleaned and replace cooling gel. Quick and friendly service that answered all our queries. Was able to pick up our console after only one hour and even scored some lollies! Will be recommending the business to our friends with similar console problems 🙂

Martha Vivian

3 years ago

This place is one of a kind. I needed to fix my sons Nintendo Switch, and I found Game Freaks here on Google. I am so happy I found this place. Johnny was so lovely, he explained everything in detail and was able to fix the switch in one day. He is so smart and I am so happy I found this place. A genuinely good place that has fantastic old school customer service. Love, love love this place! Will definitely return.

Raul Izsak

3 years ago

Very good and quick service! Had my PS5 booked for a clean, and as I came from far they offered me an express service which was done in less than 1 hour. They showed me photos of how it was before they cleaned it. My console runs excellent now and is very quiet!

Zhongmin Ye

3 years ago

They really are the best console repair service I have been to! The service was friendly and helpful! The service time was less than a one hour. Apart from fixing the HDMI port, they also added extra Liquid Metal for better cooling in the future and cleaned the dust that’s been accumulating in the machine, without any additional charges! Just great and sophisticated services, highly recommended to everyone!

Deb Davis

3 years ago

I can not recommend Game Freaks highly enough. They are absolutely amazing, friendly and will go above and beyond. Everytime I have come to them with a troubled console they have been able to solve it at a reasonable price and they never take advantage. I have been going there for many years and while possible I will continue. Thank you guys you are the best 🙏

Thomas Evangelou

3 years ago

Legitimately fantastic service. Took a limited edition PS5 Dualsense controller to be repaired and it was done promptly and flawlessly. Pricing was fair, and I will absolutely be returning for any future repair needs.

Matthew Iszlaub

3 years ago

Amazing work and quick turnaround. My Xbox One X stopped working and I was struggling to find someone who would accept a console repair from the NT. Not only did these guys get my console working it was also cleaned, serviced, and came with a warranty. Greatly recommend these guys as they clearly care about the work they do. 10/10 customer service.

Sampson Fok

3 years ago

Went in to repair my Switch v1 that wouldn't turn on no matter what I had tried. Awesome honest guy discussed a couple of things with me and he tried a method that I had not thought of and it worked! Now I can try this for future issues too. Saved me from unnecessary repairs. Would really recommend this place!

Short Barra

3 years ago

As a techie myself who isn't confident with micro-soldering I now have a new tech shop. It was hard for me to get there with work so most communication was via email and posted my two consoles there but went in to pick them up, it was great customer service, John was super helpful and quick to reply to emails, was done fast, being micro-soldering work it wasn't a simple job so I was surprised how smooth the whole experience went. This is where I'll be coming if I need anything done that I can't do myself in future. Seems to be an under-rated friendly little shop that I'll start telling people about now. Cheers guys 👍

Nigel Lim

3 years ago

I had a great experience with Gamefreaks when I brought in my faulty PS5 disc drive. Within just two hours, they fixed the issue which was just amazing. William and Wilma were super friendly and just really care about keeping their customers happy. They walked me through the process, repair options and possible faults with my PS5 and made sure I was satisfied with the repair. Highly recommended for prompt and reliable console repairs.

Norah Pakinga England

4 years ago

What can I say but the BEST amazing efficient service today we booked an appointment prior to fix daughters Nintendo switch, we searched on google for a closer service we are so glad we made the drive Johnny was a absolute legend from the first contact over the phone to meeting him at the shop his knowledge helped us so much to why how and care for her Nintendo. Thank you so much daughter was all smiles when she received it like brand new. Very happy customers here.

George Young

4 years ago

Amazing experience with my PS5 needed fixing. From the first email with Johnny to his excellent service in the store. Very fast and efficient with his work. Can tell he takes a lot of pride in what he does and I highly recommend anyone who needs their consoles repaired to seek him and GameFreaks. Was worth the hour trip. Awesome work 👍🏽

liz hessian

4 years ago

Can’t recommend these guys highly enough. They fixed my daughter’s Switch quickly, and for a fair price. Even though initially on the phone they said I’d need to leave it, when we got there, they said they could sort it out while we waited. I really liked that they explained clearly what the problem was and unlike many repair staff, didn’t condescend just because we were female. Five stars!

Puppy Data

4 years ago

I took my broken PS4 in to be fixed. They instantly resolved the issue and I left the shop in less than five minutes with a now fully functional console. I was incredibly impressed with their friendliness, professionalism and enthusiasm to help. Whenever I have any console issues this will be the only place that I consider coming to.

Chelcie Tiffin-ryan

4 years ago

Was needing my nephews Ps5 fixed, I'm not from this area but as I was planning a trip to Melbourne and rang a day before to try my luck and they booked me in with short notice. They got the job done within 45 minutes. Great service and good at what they do. Highly recommend.

Matt Riddle

4 years ago

Johnny worked a miracle for us, our Nintendo Switch wouldn’t turn on and we were leaving for overseas 2 days later. It was ready to go the next day and he was able to show us photos of the burnt component of the circuit board, (a component less than half the size of a grain of rice) that he repaired. It’s now working perfectly. I’ve never been more impressed by the service provided. Thanks.

Tina Deburiet

4 years ago

My son's PS5 controller would not upgrade. After trying everything suggested online we still couldn't get it going. Took the PS5 to Game Freaks and they fixed it on the spot. They went out of their way to be so accommodating and very helpful. Highly recommend them to anyone. Very friendly service and so helpful. Will definitely be back for any other issues.

Angelina Veikoso

4 years ago

Fantastic business. The service was great and very reassuring to use. My issue was fixed in 2 hours and was well communicated when it was done. Prices are fair and owners are very warm people to conversate with. My console is also working great, so don’t be afraid to try them out, they’re great!

Celestial Building

4 years ago

Brilliant service. Explained clearly what the options were for the repair to Nintendo Switch and was ready for pickup ahead of schedule. Won't be going anywhere else for any tech repairs from now on!

Lisa James

4 years ago

Fantastic experience. No other company would dare to touch my PS5 for repairs due to the shortages, but Game Freaks never hesitated for a second. I was also treated with respect as a female gamer, not dismissed like in previous repair stores. Console was fixed same day, working perfectly once again. They did not take payment until after the repairs and it was a super friendly and welcoming atmosphere. This is now my go to place for repairs.

Erin Ferris

4 years ago

We had our XBOX repaired. Fast turnaround time. Friendly, informative and helpful. Very happy with Game Freaks service and highly recommend them.

Lauren Riddell

4 years ago

Not only was our PS4 issue fixed incredibly quickly, but a detailed and easy to understand explanation of what had happened was provided. I cannot recommend Game Freaks highly enough and I know that we will be back in a heartbeat for any further issues. I also noted that screen replacements for iPhone were cheap and fast, which will be super handy when we drop our phones. Fabulous business, fantastic service, and incredible at relieving stress.

Frankie Wong

4 years ago

Great service. I took my switch for the game card reader repair. And he quickly found out another issue with the console as well. He spent only a day to fix all issues with a very reasonable price! Professional services for sure!

Matthew Tecchio

4 years ago

Quality work and excellent customer service. Turned around my repair in a very short time, much quicker and cheaper than going back to the manufacturer.

tamay beam

4 years ago

Amazing everytime I see them for my son Nintendo switch with fast turn around times.

Adam H

4 years ago

fixed my ps4 pro very well and cleaned it very well to. Amazing service and were very friendly and helpful.

Christian P

4 years ago

Great place! They modded my wii with 100 games and at a good price couldn’t recommend this place more!!!

Emma Esme

5 years ago

Fantastic place, great customer service and very fast turn around, even for a complex job. Highly recommend and will come again if required. Thank you!

Melissa Hutson

5 years ago

At Game freaks not only is the repair prices good value the products they use are top quality, they go above and beyond with the customer service and jobs are always done quick. I’ve had both my PS4 and switch fixed with no issues and even a phone screen. I would highly recommend, will definitely continue to use.

Paul Johanson

5 years ago

Found these guys around the corner from my place. They replaced an iPhone battery for me in about 20 minutes flat. With a warranty too! At about 20% of what Apple wanted to charge me. They also do media transfers, VHS to DVD and the like, which I will take advantage of next.

tonez wick

5 years ago

Honest people, professional and quick service. Dropped off and picked up my ps4 for service within a few hours. Highly recommend !

Matt Baddour

5 years ago

Johnny fixed my xbox up in no time for a great price. He was responsive & helpful and I’d recommend him to anyone needing a console repair.

Brooke Q

5 years ago

Very happy to have a quick fix for my PlayStation especially during lockdown when other repairs say 3-4 weeks, they picked up and dropped it off the next day. Friendly, and great service. Thank you!

RazBoom Playz

5 years ago

Absolutely 1000% happy . Would highly reccomended to everyone. Heat sink was gone, now it is running like a brand new ps4 pro thank you so much

Limbzz

5 years ago

Absolutely incredible this place is, they treat customers amazingly and are great with how they fix things. My ps4 was so faulty and so i took it here and a few days after i go to pick it up and it works perfectly. They even provide FREE drinks for customers. How Awsome

Suad Halilović

6 years ago

Best service and the best people, never had an issue with any repairs I've had done there like the guys at the swap meets in their tiny stores that do not do refunds when at fault and can't even fix it. I've had all our electronic devices repaired by this guy and I recommend him to everyone and no one has beaten his service. Two thumbs up

Mike Crnojevic

6 years ago

Truly only one word describes this place and that is "AMAZING". The quality of customer service and product knowledge is second to none. Keep the great work going guys!!!

Mirsch Allison

6 years ago

Great service. True customer care. PS4 console, up and running once more

Daniel D'Oliveira

6 years ago

Super helpful and friendly people to deal with. I thought i was going to have to bin my ps4 pro after it was failing to read discs, had it fixed super quick and and at a good price. Couldn't be happier!

Daniel Danckert

6 years ago

First time visiting the store and had some of the best service I’ve experience in a shop. They are clearly very busy but made the time to help me out and took the time to explain what had happened with my faulty PlayStation. I would highly recommend this store for any of the services they provide as I think they go above and beyond with customer satisfaction.

Sarah Bone

6 years ago

Johnny repaired my PlayStation when I accidentally ripped the power supply from the motherboard! He was very quick to reply and very prompt in fixing my PlayStation! It’s as good as new now! Thank you so much Johnny!

Joel O'Brien

8 years ago

Very happy with the service, speed and cost of repairing my PS4. Johnny was very helpful. A great resorce to have

Adam Kraan

8 years ago

PS4 was hot and LOUD. Took it in and it got a good clean and the thermal paste changed. Now it's whisper quiet. Great job done by gamefreaks.

Dallas Watt

8 years ago

The most amazing customer service! Not only were they super accommodating but managed to fix my partners PlayStation in no time. The knowledge of the owner was extensive and he was passionate about his work. We drove all the way from Geelong and it was so worth it - we won't be going anywhere else!

Shaked Nahari

8 years ago

The man who works here is extremely helpful, he cared enough to show and explain alot of what was wrong or could be wrong with my xbox one console. Alongside quadrouple checking to make sure the work he had done was sufficient and the console was in perfect working condition. Since i had to travel well over an hour to see him he took care of me as soon as possible and i cant thank him enough for that. He does amazing work and i would definitely trust him to repair my console again, godforbid. He is a very pleasent guy to do buisness with.

Josie Stevens

8 years ago

Cheaper prices and their honesty is what is the most important factor that impressed me. Also their customer service skills. Very impressed. I would recommend them.to anyone.

My sons PS5 LAN connection stopped working. Took one look at Game Freaks reviews when searching and had no hesitation in making a booking online. Simple. The PS5 was assessed while I was there and an estimate time given for pick up.. The issue was explained and I saw it working. Pleasure to deal with, no hidden after quote costs a straight up transaction with an absolute gentleman. Highly recommend for any PlayStation repairs and so forth ....
Spazza
February 5, 2026
I used Game Freak to repair a Nintendo Switch. Service was great and the Switch is working well.
Adam M
February 5, 2026
I took my ps5 to get fixed at Games Freaks today very good service and friendly pricing was good as well i am going to recommend this place to others as i am satisfied with every part of their service
Nathan Jones
February 3, 2026
Excellent service by Johnny on my old console - he was super accommodating and quick to! Am definitely going to come back for any gaming repairs needed!
Sevri Sovian
January 24, 2026
I took my PlayStation to them to get serviced and they were very nice people to chat with and it was easy to get everything sorted out, they showed me photos of what was wrong with my ps5 and told me what the issues where, gave me gummy bears at the end, great customer service, very happy with the experience would 100% recommend them to everyone I know
Sparky Y
January 22, 2026
Got my ps5 cleaned then wouldn’t turn on so took it back, he had a look at it and it seems to work fine. Even though it is a 45 min drive each way their customer service skills were amazing. They were willing to help with any issues I had. Would recommend
Zac Graham
January 21, 2026
Incredible service and amazing people! From the first phone call to enquire to having our PS5 serviced, Game Freaks have been transparent with price and expected turn around timeframes with nothing short of outstanding with their friendly customer service. There is a reason for so many 5 star reviews, could not recommend them enough!! I feel like I’ve made 2 new friends having met the owners and most definitely I’ve already spread the word to all of my gaming mates in Melbourne.
Kathryn Crossley
January 21, 2026
Ps5 stick drift sorted in 40mins.
oliver rossi
January 18, 2026
Definitely worth the visit for getting your PS5 serviced! Very friendly and honest when I swung past to check then out. My Wife dropped my PS5 in the next day wife the kids(they also loved the gumming bears). When I collected the console I was shown photos from the deep clean and liquid metal replacement. Super happy with the Service, the work and the price!
Tom Hynes
January 14, 2026
What a wonderful family run business! I didn’t catch the name of the gorgeous people working here, but from drop off to collection the service was nothing less than perfect. I had to bring in my Nintendo Switch for repair as it wasn’t charging, and I was able to drop it off and collect the next morning. So quick!I highly highly recommend Game Freaks. Thanks so so much!!
Han Arbuthnott
January 12, 2026
Fantastic service! They fixed the game card reader on my Nintendo Switch OLED quickly and professionally. The console is now reading game cards perfectly, just like new. The repair process was smooth, communication was clear, and the turnaround time was great. Highly recommend them to anyone needing Nintendo Switch repairs!
Rahat Dhuri
January 12, 2026
Excellent service.
Cherish Jade
January 11, 2026